Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

User Rights

These rights include access, correction, and deletion of personal data held by us.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Rights Requests

We will respond to requests for data access or modification within the legally required timeframe.

Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for processing.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates

Policy Updates

Users will be informed of updates to this policy that may affect their rights or data handling.

We will notify users of significant changes to this policy through appropriate communication channels.

Contact Information

Phone
+44 161 862 5000
Address
104 Farnborough Road, Birmingham, B35 7JG
General Inquiries
01

Data Collection Practices

We collect personal information such as names, email addresses, and course-related data to facilitate user engagement and support.

The categories of data collected depend on user interactions with our courses.
02

Data Sources

We gather personal data from users when they sign up for courses or communicate with us.

Data is obtained directly from users during registration and course participation.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us analyze user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and track usage patterns on our website.

Users can manage cookie preferences through their browser settings at any time.
Purpose of use

Purposes of Data Processing

These purposes include course administration, user support, and improving our services.

Personal data is processed for specific purposes related to our services and user support.
Third-party sharing

Data Sharing Practices

We may share data with service providers who assist us in delivering our services.

Any third parties with whom we share data are required to maintain confidentiality.